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Ask friends
and coworkers for moving companies they
have had success with. Check moving
companies by calling the Better Business
Bureau.
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Find out
what is included in the quote. Find out
what the company will, and will not
move. If you are moving items that
require special handling, make sure that
the mover has experience and the correct
equipment to move those things.
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Get several
estimates. The only way to get an
accurate estimate is for the mover to
inspect your home and see what needs to
be moved. Ask the mover if the estimate
is binding, and if so for how longs, and
find out if there is a cost for the
estimate.
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If one
estimate is much lower than the others –
find out why.
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To minimize
costs, dispose of unnecessary or
hard-to-move items before you get an
estimate.
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Write
"subject to further inspection for
concealed loss or damage" on the
contract when you sign it to protect
yourself in case you find damage when
unpacking.
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Understand
the types of insurance coverage offered.
Be sure to ask movers to price out all
the options so you can make an informed
decision.
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Basic
Liability – Usually about 60 cents
per pound per item, it is often
included at no additional charge,
but it does not cover the full
repair or replacement of a damaged
article.
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Depreciated Value – Also called
standard protection. It is
additional charge that insures your
shipment based on the weight and
value of your possessions; however,
with this type of insurance, the
mover is only responsible for the
determined depreciated value of each
item.
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Full
Value – provides the most
comprehensive coverage (replacement
of full repair) but requires a
larger additional fee.
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Ask to see a
copy of the mover’s ICC (Interstate
Commerce Commission) Annual Performance
Report. Interstate movers are required
to provide information about past
performance and complaint handling
procedures. They are also required to
provide you with a copy of an ICC
publication about your moving rights and
responsibilities.
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Make an
inventory list and label the contents of
all boxes.
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When the van
arrives at your new location, be ready
to pay the charges so the crew can
unload your shipment. Carefully check
your inventory list and mark any
discrepancies on the driver’s inventory
list before you sign it. Note any damage
to the outside of cartons.
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Unpack any
items of high value, such as silver or
art, immediately.
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If you want
the movers to unpack for you, be sure to
inform them prior to delivery.